Frequently Asked Questions

Everything you need to know about shopping with Chrome Northwest.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the region, while express options are available at checkout for 1-2 day delivery.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 7 business days of receipt.

How do I know which size to order?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you ship internationally?

Currently, Chrome Northwest ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How can I track my package?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.